Terms of Service

1. Company Information

2. The Services

audiencecheck.com (the “Platform”) provides cryptographically verified reports of social media audience data, powered by Vouch’s zero-knowledge TLS (zkTLS) technology. The Platform enables creators, brands, and agencies to generate tamper-proof attestations of follower counts, audience demographics, engagement metrics, and other account-level statistics from supported platforms including Instagram, TikTok, X (Twitter), YouTube, and Twitch.

Verification proofs are generated without exposing your credentials or raw session data. The cryptographic proof is tied to a genuine HTTPS session with the source platform and cannot be altered or fabricated.

3. Eligibility

By using the Services you represent and warrant that:

• you are at least 18 years of age, or the age of legal majority in your jurisdiction;
• you have the legal capacity to enter into a binding contract;
• you are not prohibited from accessing or using the Services under any applicable law;
• if you accept these Terms on behalf of a company or other legal entity, you have the authority to bind that entity, and both you and that entity are bound by these Terms.

4. Free Demo

We offer a free Instagram verification demo available to any visitor without an account or payment details. By proceeding with the free demo you agree to these Terms. The free demo allows you to:

• generate a single verified Instagram audience report;
• view verified follower count, post count, views (30-day), accounts reached, and audience country breakdown;
• obtain a shareable, cryptographically verified report link.

The free demo is subject to fair-use rate limits and may be modified, restricted, or discontinued at any time at our sole discretion without notice. We reserve the right to require account creation or other conditions for continued access.

5. Credit Packs and Paid Plans

Paid access to additional verifications is available as one-time credit packs (“Credit Packs”):

One credit equals one verified report generation. Credits do not expire and are non-subscription; no recurring charges apply unless you separately purchase additional Credit Packs.

Prices are listed in US dollars (USD) and may be exclusive of applicable taxes, which will be itemised at checkout where required by law.

6. Payment Processing

All payments are processed by Stripe, Inc. (“Stripe”), a third-party payment service provider. When you purchase a Credit Pack, you are redirected to Stripe’s secure checkout interface. By completing a purchase you also agree to Stripe’s Terms of Service and Privacy Policy.

We do not store your full card details. Payment data is handled exclusively by Stripe in compliance with PCI DSS standards. Your purchase is complete when Stripe confirms payment authorisation and credits are applied to your account. In the event of payment failure no credits will be applied and you will not be charged.

Refund Policy

All Credit Pack purchases are final and non-refundable, except where required by applicable law. If you are a consumer resident in the United Kingdom, you may have a statutory right to cancel within 14 days of the contract being formed (the “cooling-off period”) under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, provided you have not yet begun using the digital content or service. By initiating a verification or consuming any credits, you expressly request immediate performance and acknowledge that your right of withdrawal is thereby extinguished, in accordance with Regulation 37 of those Regulations.

If you believe you have been charged in error, contact legal@vlayer.xyz within 30 days of the charge.

7. Waitlist and Communications

Where we operate a waitlist, early-access programme, or invite-only access, you may submit your email address to register your interest. By doing so, you agree that we may:

• store and process your email address to manage your place on the waitlist;
• send you status updates, product announcements, and access notifications relating to the waitlist;
• contact you about our Services using the email address you provide.

You may withdraw consent and request removal from the waitlist at any time by emailing legal@vlayer.xyz or by using the unsubscribe link in any of our communications. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

8. Data Processing and Privacy

VLAYER LABS LTD is the data controller in respect of personal data collected through the Platform. We process personal data in accordance with UK law, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

8.1 Data We Collect

• Email addresses: collected when you join the waitlist, authenticate with an admin account, or sign up to use the Services. Used to authenticate you and communicate service updates.
• Social media profile data: when you initiate a verification, Vouch’s zkTLS technology fetches specific data points from your social media accounts (such as follower count, audience country breakdown, engagement metrics, and post-level statistics). This data may include publicly or privately accessible profile attributes. Whilst certain data points may not individually constitute personal data, we recognise that they can be combined or contextualised in a way that relates to an identifiable individual and we treat all such data with appropriate care.
• Payment-related data: limited transaction identifiers received from Stripe (not full card details) to reconcile your purchase with your account.
• Technical data: IP addresses, browser type, and service usage logs collected for security, fraud prevention, and service improvement.
• Marketing source and usage analytics: how you arrived at the Platform (for example the campaign tags in the link you followed, an advertising click identifier, or the website that referred you), the page you first landed on, and aggregated measurements of how the Platform is used. See section 8.6 for details.

8.2 Legal Bases for Processing

• Contract performance: processing email addresses to authenticate accounts and deliver paid verification Services (UK GDPR Art. 6(1)(b)).
• Legitimate interests: processing technical data for security monitoring, fraud prevention, and service improvement, and processing marketing source and usage analytics to understand which channels bring us customers and how the Platform is used (UK GDPR Art. 6(1)(f)).
• Consent: processing email addresses for waitlist and marketing communications, withdrawable at any time (UK GDPR Art. 6(1)(a)).
• Legal obligation: where required to comply with applicable law (UK GDPR Art. 6(1)(c)).

8.3 Social Media Profile Data

The verification process accesses certain social media account data on your behalf via Vouch’s zero-knowledge TLS technology. The scope of data depends on the platform and the configured data source. This may include usernames, follower and subscriber counts, audience country distribution, engagement rates, views, and account-level statistics. Even where such data points are not individually classified as personally identifiable information (PII), we apply appropriate technical and organisational measures to protect the data and to ensure it is used only for the purposes described in these Terms.

8.4 Data Retention

We retain personal data for as long as necessary to provide the Services and comply with legal obligations. Waitlist email addresses are retained until the programme concludes or you request removal. Verified report data may be retained to support the ongoing validity of shareable proof links. You may request deletion of your data at any time (subject to any overriding legal obligation) by contacting legal@vlayer.xyz.

8.5 Your Rights (UK GDPR)

As a data subject you have the right to:

• access the personal data we hold about you (Subject Access Request);
• rectification of inaccurate or incomplete personal data;
• erasure (“right to be forgotten”) where grounds apply;
• restriction of processing in certain circumstances;
• data portability of personal data you have provided to us;
• object to processing based on legitimate interests;
• withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing;
• lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

To exercise any of these rights, contact us at legal@vlayer.xyz. We will respond within one calendar month.

8.6 Cookies and Analytics

We use a small number of first-party cookies. We do not use third-party advertising cookies, and we do not track you across other websites.

The attribution cookies (ac_ft and ac_lt) contain only: the campaign parameters in the link you followed (such as utm_source or utm_campaign), an advertising click identifier if you clicked an advert (such as a Google, Meta, TikTok, Microsoft, LinkedIn, X or Reddit click ID), the domain of the website that referred you, the page you landed on, and the time of the visit. They do not contain your name, email address or social media data.

If you buy a Credit Pack, this information is attached to your Stripe checkout session so we can see which channels lead to purchases. We may report a purchase back to the advertising platform that sent you, using only the advertising click identifier, the plan and the purchase value, so that we can measure the performance of our adverts.

With the ac_vid identifier we keep our own first-party record of the pages you view and the product steps you take (for example starting a free check, asking for a sign-up code, choosing a plan or paying), together with the attribution described above, your country and your device type (mobile, tablet or desktop). We do not store your IP address or browser details with this record. If you create an account, these events are linked to your account so we can understand which channels lead to sign-ups and purchases. We use this information only in aggregated form to improve the Platform and our marketing, and we do not share it with advertising platforms.

We also use Vercel Web Analytics to count page views and a few product events (starting a verification, completing a verification, starting checkout and completing a purchase), and Ahrefs Web Analytics to measure traffic sources, pages visited and approximate location (country and city). Neither service uses cookies or stores identifiers on your device, and both report only aggregated statistics.

You can block or delete cookies in your browser settings at any time. Blocking the attribution cookies does not affect your use of the Platform; blocking the sign-in cookie will prevent you from staying signed in. You can also object to this processing by contacting legal@vlayer.xyz.

9. Third-Party Services

The Platform integrates with the following third-party services:

• Vouch / vlayer SDK: powers the zkTLS verification flow. Vouch operates under its own terms of service and privacy policy. Your credentials are never shared with Vouch; it operates within a secure, attested session.
• Stripe, Inc.: processes payments. Stripe’s terms of service and privacy policy govern payment transactions. Stripe may process data outside the UK; appropriate data transfer safeguards are in place.
• Resend: used to send transactional emails (e.g., authentication codes, waitlist updates). Resend processes email addresses on our behalf as a data processor under a data processing agreement.
• Vercel Inc.: hosts the Platform and provides Vercel Web Analytics, a cookieless analytics service that reports aggregated page views and product events (see section 8.6). Vercel processes this data on our behalf as a data processor and may process it outside the UK; appropriate data transfer safeguards are in place.
• Ahrefs Pte. Ltd.: provides Ahrefs Web Analytics, a cookieless analytics service that reports aggregated traffic statistics such as referrers, pages visited, device type and country or city (see section 8.6). IP addresses are processed only to derive location and are not stored. Ahrefs processes this data on our behalf and may process it outside the UK; appropriate data transfer safeguards are in place.

We are not responsible for the privacy practices or content of third-party services. We encourage you to review their respective privacy policies.

10. Acceptable Use

You agree not to:

• use the Services for any unlawful purpose or in violation of any applicable law or regulation;
• attempt to circumvent, disable, or interfere with the cryptographic verification system;
• use the Services to generate fraudulent, misleading, or deceptive verified reports;
• scrape, crawl, or systematically extract data from the Platform without prior written consent;
• attempt to gain unauthorised access to any systems, accounts, or data;
• resell, sublicense, or redistribute the Services without our prior written consent;
• use automated tools to generate verifications in bulk without a prior written agreement;
• violate the terms of service of any social media platform accessed during the verification process.

We reserve the right to suspend or terminate access without refund for any user who violates these provisions.

11. Intellectual Property

All intellectual property rights in the Platform — including source code, design, content, and trademarks — are owned by or licensed to VLAYER LABS LTD. Nothing in these Terms grants you any rights in or to the Platform beyond the limited licence to use the Services as described herein.

Verified reports generated through the Platform may be used for your personal and commercial purposes. We grant you a non-exclusive, non-transferable licence to share and display verified reports generated using your credits.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• the Services will be uninterrupted, error-free, or secure at all times;
• any specific data points from third-party platforms will always be available;
• cryptographic proofs will remain valid indefinitely if the underlying platform data is subsequently altered by the source platform;
• the Services will meet your specific requirements.

Nothing in these Terms affects your statutory rights as a consumer under English law.

13. Limitation of Liability

To the maximum extent permitted by law, VLAYER LABS LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, revenue, data, goodwill, or business opportunities — arising from or in connection with your use of the Services.

Our total aggregate liability to you for all claims arising under or in connection with these Terms shall not exceed the greater of: (a) the total amount paid by you for Credit Packs in the twelve (12) months preceding the event giving rise to the claim; or (b) £100.

Nothing in these Terms limits or excludes our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be excluded or restricted by English law.

14. Termination

We may suspend or terminate your access to the Services immediately and without notice if you breach these Terms, or if we are required to do so by applicable law. On termination, any unused credits associated with your account may be forfeited, except as required by law.

You may cease using the Services at any time. Sections 8, 11, 12, 13, 15, and 16 survive termination of these Terms.

15. Changes to These Terms

We may update these Terms from time to time. Where changes are material, we will notify you via the email address associated with your account or by posting a prominent notice on the Platform at least 14 days before the changes take effect. Continued use of the Services after that date constitutes acceptance of the updated Terms.

The “Last updated” date at the top of this page indicates when the Terms were last revised. We encourage you to review these Terms periodically.

16. Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, except that if you are a consumer resident in Scotland or Northern Ireland you may bring proceedings in your local courts.

We are committed to resolving disputes fairly. Before commencing proceedings, we encourage you to contact us at legal@vlayer.xyz so that we can seek an amicable resolution.

17. General

• Entire agreement: These Terms, together with any applicable Privacy Policy, constitute the entire agreement between you and us in relation to the Services and supersede all prior agreements and understandings.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
• Assignment: We may assign our rights and obligations under these Terms to a successor entity in connection with a merger, acquisition, or sale of assets without notice. You may not assign your rights without our prior written consent.
• Third-party rights: Nothing in these Terms is intended to confer any enforceable right on any third party under the Contracts (Rights of Third Parties) Act 1999.

18. Contact Us